Emerging Tech for Financial Services

Whether companies like it or not, the customers now hold most of the power in the business. This situation is more pronounced in service industries like the financial industry.

These days, a bank that does not offer mobile banking is simply not an option anymore, especially for the younger generation that carries out more financial transactions than their older counterparts. Young professionals today must have access to a platform that will allow them to pay their bills, buy items from online shops, book flights, or send money to family or friends.

With this shift in power, financial companies are now realizing the value of digital transformation. Digital transformation is the process of integrating (not merely purchasing) a technological solution to address their business needs and improve the experience of their stakeholders.

In this infographic by Prototype, a digital transformation company, financial companies can learn the emerging technologies that they can employ for their business as a part of their digital strategy.

Brian Farrell is a coach, helping clients achieve their personal and professional goals. He's also the creator of the "QA2 Method". For more about Brian, visit bfarrell.com