How to Handle Difficult Customers
No matter what industry you work in, there’s a very large chance that you’ve come into contact with a challenging customer at one point or another. While these interactions can be challenging for a number of different reasons, if you learn how to understand different types of customers, you’ll be better prepared to handle any difficult customer service situation that comes your way. Fundera has created a fun infographic that outlines the 11 different types of challenging customers you may run into and provides actionable tips for how to handle these interactions. Check it out for everything you need to know on how to handle your next difficult sales encounter!