No matter what industry you work in, there’s a very large chance that you’ve come into contact with a challenging customer at one point or another. While these interactions can be challenging for a number of different reasons, if you learn how to understand different types of customers, you’ll be better prepared to handle any difficult customer service situation that comes your way. Fundera has created a fun infographic that outlines the 11 different types of challenging customers you may run into and provides actionable tips for how to handle these interactions. Check it out for everything you need to know on how to handle your next difficult sales encounter!

In the early days, startups face many hurdles they need to be overcome in order to gain success. From market competition to the challenges of raising venture capital money, it can be difficult for an entrepreneur to know what first steps to make. As a business owner, making strategic moves to build a solid financial strategy is key. Be aware of predictable or common problems, to avoid making the same mistakes as other failed startups.

If you’re a young entrepreneur, you may have less experience or financial years, than the more seasoned professionals. However, startup growth and development rely directly on capital, so it can be helpful to shift your focus towards this. Consider tracking your purchases and opening separate personal and business accounts as a start. Fundera provides 10 essential money tips for young entrepreneurs in the visual below, to help guide you and your business towards success: