customer service | FIND the CLIENT

What’s your service like, after the sale?

By Brian Farrell Posted on July 27, 2010 Posted in Marketing

Do your clients cringe at the thought of calling in to your service number? Sunday night, as I was pulling down our window shade, the right side string broke, and the weight of the unsupported slats brought the entire blind …

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Tagged with: csr, customer relations, customer service, levolor, Marketing

Simple Ways to Provide Great Client Service

By Brian Farrell Posted on March 23, 2010 Posted in Articles, Client Development

Providing good service is often the fastest, least expensive way to make more revenues for your firm. Start by satisfying your clients before they even walk in the door, such as returning phone calls quickly, and really listening to their …

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Tagged with: client relations, customer service, ideas, service